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Terms and conditions

The terms that govern the use of the MUKTASB website, your account, its products and services, subscriptions and custom development requests.

Last updated: 9 November 2026

Definitions and acceptance

These terms govern your use of the MUKTASB website, products and services. By using the website, creating an account or completing an order or subscription, you confirm that you have read them and agree to them. If you do not agree, do not use the website.

"MUKTASB" means the party that runs this website and provides the products and services shown on it. The contractual details of a custom project are set by the agreement document for that project where there is one.

Account

You create your account with correct details and sign in with a code sent to your phone or email, or with a Google or GitHub account. You are responsible for keeping your sign-in methods private and for everything done through your account.

We may suspend an account that breaks these terms or that we suspect of unlawful use, and will tell you where we can. You can delete your account from the account settings.

Products and subscriptions

The website shows software products, each with a page that states its functions and its availability: available now, in development, coming soon, or unavailable. A product can only be bought or subscribed to when it is available. The functions listed for a product in development are planned and are not tied to a date.

Subscriptions are governed by the subscription policy, and cancellation and refunds by the cancellation and refund policy. Products published on external platforms such as Salla are bought and renewed through those platforms and follow their policies.

Prices and payment

Prices are shown in Saudi riyals before value added tax; the tax (15%) is added when the order is created and shown in detail on the invoice. Prices may change, and the price shown when the order is created applies.

Payment is made through licensed payment providers, and the website does not keep your card number. An order is not paid until the payment provider confirms the payment.

Custom development requests

A custom development request is not a purchase order. Our team reviews the requirements and sets the feasibility, scope, cost and duration in a written proposal. Work does not begin and nothing is due before you approve the proposal and we agree the terms of execution and payment.

The terms of a custom project may differ from these terms, and where they conflict the agreement document of the project prevails.

Acceptable use

The website and products may not be used for purposes that break the law, to harm the website or others, to try to reach systems or data without authorisation, to disrupt the service, or to copy and resell the products without permission.

Intellectual property

The website, the products shown, their content and the logo belong to MUKTASB or are licensed to it. A subscription gives the right to use the product according to its plan only, and transfers no ownership. Your data remains yours.

Availability and change

We aim to keep the website and products running, but we do not guarantee that they work without interruption or errors. We may change or stop products, with suitable notice to subscribers and with regard to their rights in current subscriptions.

Limits of liability

To the extent the law allows, MUKTASB is not responsible for indirect damages or commercial losses arising from the use of the website or products. This does not affect any right that the law does not allow to be waived. Outputs of AI-based products may contain errors and should be reviewed in sensitive uses.

Governing law and changes

These terms are governed by the laws in force in the Kingdom of Saudi Arabia. We may change them; the date of the last update is shown at the top of the page, and continuing to use the website after a change means you accept it.

Questions about this page? Contact us. Other pages: Subscription policy, Cancellation and refund policy, Privacy policy (Arabic).