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Maintenance and field service team management system

In development: a cloud system to organise service requests, assign tasks to technicians and follow execution from a control panel and a field application. It is not yet available for subscription.

/ Overview

Who is this system for?

A cloud system to manage maintenance and field service operations, aimed at organisations that run technicians, field visits and recurring maintenance requests.

  • Air-conditioning maintenance companies
  • Building maintenance companies
  • Electrical maintenance companies
  • Elevator maintenance companies
  • Technical maintenance companies
  • Field service organisations

/ Roadmap

Planned capabilities

These capabilities are planned and are not available today. They change as development moves forward, and we will not announce any of them before it actually works.

Service request management

  • Creating service requests
  • Setting priorities
  • Categorising requests
  • Tracking status
  • Request history

Technician management

  • Technician profiles
  • Teams and assignments
  • Availability
  • Workload
  • Task distribution

Scheduling

  • Service appointments
  • Technician schedules
  • Recurring visits
  • Planned maintenance

Field application

  • Assigned jobs
  • Job details
  • Status updates
  • Photos
  • Service notes
  • Completion confirmation

Customers and sites

  • Customers
  • Service locations
  • Assets where relevant
  • Maintenance history

Contracts

  • Maintenance contracts
  • Service agreements
  • Contract periods
  • Scheduled visits

Reporting

  • Open service requests
  • Completed jobs
  • Technician activity
  • Response and completion times

/ Register your interest

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This is not a subscription and it is not a commitment.

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